SHIPPING
Shipping and Taxes
For most destinations, duties and taxes are automatically calculated at checkout and included in your final total.
No additional fees will be charged upon delivery.
Eligible destinations:
Taiwan · Hong Kong · Singapore · South Korea · Malaysia · Thailand · Australia · New Zealand · United States · Canada
United Kingdom
Orders to the United Kingdom are shipped on a DDU basis. Import duties, VAT, and any applicable customs fees are not included in the product price or shipping charges. If applicable, these charges are the customer's responsibility and are payable upon import in accordance with UK regulations.
Shipping
We currently ship to the countries listed below.
Shipping fees vary depending on the destination.
All orders are shipped via DHL Express.
Shipping Fee List
| Country | Shipping Fee | Free Shipping |
|---|---|---|
| Singapore / Taiwan / Hong Kong / South Korea / Malaysia / Thailand | Free | Free on all orders |
| Australia | AUD 30 | Free on orders over AUD 450 |
| New Zealand | NZD 35 | Free on orders over NZD 500 |
| United States | USD 40 | - |
| Canada | CAD 60 | - |
| United Kingdom | GBP 15 | Free on orders over GBP 210 |
| Other Countries | Shipping quote on request | |
Please contact us using the form below.
▶About date and time specification
Cannot be specified
Please provide your full name and shipping address in English.
・Once we confirm the verification of your order, it will be shipped within 5 business days. During busy periods, processing may take a bit longer. Delivery times vary depending on the destination, but typically take about 2–4 days after shipment.
・We do not accept changes in shipping address, contents, or cancellation of orders after the product has been shipped.
・Only one shipping address can be used per order.
・Delays may occur due to delivery areas, traffic, weather, social conditions, etc. If a package is returned due to the customer's circumstances, such as long-term absence or refusal to receive, the customer will be responsible for the return shipping costs and the resending fees.
In the event that a package is returned due to refusal of receipt or other customer-related reasons, the shipping fees incurred will be deducted from the total refund amount.